Privacy policy
At Esparria, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information when you visit or make a purchase from our website:
Personal Information
This includes information you voluntarily provide to us, such as:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order details and purchase history
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages viewed on our website
- Date and time of your visit
- Referring website
This information helps us understand how customers use our website and allows us to improve our services.
2. How We Use Your Information
We use the information we collect for purposes including:
- Processing and fulfilling your orders
- Providing order confirmations and shipping updates
- Responding to customer service inquiries
- Improving our website and shopping experience
- Preventing fraud and unauthorized transactions
- Sending promotional emails or marketing communications (only if you opt in)
3. Sharing Your Information
We do not sell your personal information to third parties.
However, we may share your information with trusted service providers in order to operate our business, including:
- Payment processing providers
- Shipping carriers and logistics partners
- Website hosting services
- Analytics and marketing tools
These partners are only given the information necessary to perform their services.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Understand how visitors interact with our website
- Improve website functionality and performance
You can modify your browser settings to refuse cookies if you prefer.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain data uses where applicable
To exercise any of these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
8. Children's Privacy
Our website and services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with the revised “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Esparria
Business Address:
65 Liberty Street
New York, NY 10006
United States
Customer Support:
📧 Email: support@esparria.com
📞 Phone: +1 (315) 202-9675
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)